Support

We're here to help you with your language learning journey

How to Get Support

If you need assistance with Youtionary, have questions about our services, or want to report an issue, we're here to help.

Please send an email to our support team with the following format:

Email address: team.youtionary@gmail.com

Subject line format:

Youtionary Support Request: (subject)

Replace "(subject)" with a brief description of your issue or question.

Example

If you're having trouble with your subscription, your email subject line should look like this:

Youtionary Support Request: Issue with subscription billing

What to Include in Your Email

To help us assist you more quickly, please include the following information:

  • Your account email address (if applicable)
  • A detailed description of your issue or question
  • Any error messages you've encountered
  • Steps to reproduce the issue (if applicable)
  • Screenshots or screen recordings (if helpful)
  • Device and operating system information (if relevant)

We're committed to helping you!

Our support team will respond to your inquiry as soon as possible. Thank you for using Youtionary!